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Frequently Asked Questions

VGM BIO · · Last Updated: June 11, 2026

Product & Research Information

What are the products offered by VGM BIO intended for?

All products sold by VGM BIO, are intended strictly for laboratory research purposes only. They are not for human or animal consumption, not for therapeutic use, and not approved for use in food, drugs, cosmetics, or medical devices. By purchasing, you acknowledge you are a qualified individual or institution capable of handling these materials safely and lawfully.

How are your products tested?

Our compounds undergo independent third-party testing focused on purity and structural verification by UPLC-MS at Horizon Analytical, with results published on our Certificates of Analysis.

Can I use your products for self-experimentation or supplementation?

Absolutely not. All products are strictly for research and development use only. Human or animal use of any kind is prohibited.

Do you give advice on how to use products?

No. We do not provide usage instructions or advice of any kind. Providing such guidance would violate regulatory guidelines.

Ordering & Eligibility

Do I need to be a licensed professional to order?

By placing an order, you certify that you are at least 18 years of age and represent a qualified laboratory, research institution, or authorised entity. We reserve the right to request verification and to cancel or refuse orders.

Payment Information

What payment methods do you accept?

We accept major credit cards and secure online payment methods through trusted third-party processors. We do not store payment card information.

Shipping & Delivery

Do you ship internationally?

No. We currently deliver to UK addresses only.

How long does shipping take?

Orders are dispatched within one business day by tracked UK delivery. Most orders arrive within 3–5 business days of dispatch. See our shipping policy.

Returns & Documentation

Do you offer refunds or returns?

Due to the nature of research products, all sales are final. Damaged or incorrect items must be reported within 3 business days of delivery by emailing hello@vgmbio.com.

Do you provide Certificates of Analysis (COAs)?

Yes. Every product page shows the lot number, purity and test date, with a link to that lot’s certificate. All certificates are in our certificate library. Certificates are analytical records only and do not imply any regulatory approval or suitability for human use.

Liability & Compliance

What happens if I misuse the product?

Very Good Man Ltd (trading as VGM Bio) disclaims all liability for improper or unauthorised use. Responsibility transfers to the purchaser upon delivery.

Contact & Support

Who can I contact if I have questions?

VGM BIO

Email: hello@vgmbio.com

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